FREQUENTLY ASKED QUESTIONS
Q: What happens if I am unable to contact you by phone ?
A > Then you must contact us by e-mail or send a message to our enquiry box on the contacts page.
Q: Can I get a discount coupon everyday if I win more than once from playing spin the wheel game ?
A > you're only allowed one coupon code until we have a new promotion or the existing promotion goes past its expiry date and re-starts. Generally our promotions run for 2 weeks.
Q: How do I send you a video?
A > You can request our "dropbox" e-mail address by sending us a message to our enquiry box on the contacts page.
Q: Why do you have a trends page ?
A > We have a trends page in order to show the latest equipment and accessories from different sports that are hugely popular and are showing signs of high demand in the market.
Q: How do I source a specific product that's not on the website ?
A > If you have a request for a specific product then the best thing to do is make a small video of the product and send to our customer service "dropbox" account or you can take pictures of the product you are looking for along with the name of the Product and leave the rest to us. We will source and deliver.
Q: What is the quickest way to find a product on the website ?
A > click on the magnifying glass icon next to the shopping cart on the top right hand corner of the page. The magnifying glass icon will then produce a search bar, type the name of your product or a keyword related to your product in this search bar.
Q: How to find kids equipment categories ?
A > You can find the youth sports equipment categories by selecting the "find products" tab at the top of the home page.